Where to find every invoice, what the statuses mean, and how to download PDFs and receipts.
Every charge on your subscription has an invoice behind it, and every invoice is yours to view and download any time.
Where invoices live
Open your account and use the Invoices & payments link under Profile & payment, or go straight to /account/invoices. This one page lists every invoice across every subscription you have, newest and most urgent first.
Each invoice shows its number, the billing period it covers, the due date, the total, and — if anything is still owed — the amount remaining. If you have more than one subscription, each invoice is labeled with which one it belongs to.
You can also see a subscription's own invoices from its detail page — open the subscription and expand Invoices. See Managing your subscriptions.
What the statuses mean
| Status | What it means |
|---|---|
| Paid | All settled — nothing to do. |
| Open | Issued but not yet paid. If it has a due date, you'll see it. |
| Past due | The due date passed without full payment — a Pay button appears so you can settle it in one tap. |
| Void | Cancelled by us; you don't owe it. |
Open and past-due invoices show a Pay button that charges your saved card for the remaining amount — see Making payments.
Downloading and viewing
Next to each invoice:
- PDF downloads a copy for your records — handy for expense reports or bookkeeping.
- View opens the full invoice page in a new tab, with every line item.
Receipts
You don't have to go looking for receipts: every successful payment gets a receipt emailed to you automatically, at the address on your account. The Payments section of the invoices page (and of each subscription's own page) keeps the same history — amount, date, and status — if you ever need to check a charge.
If a receipt needs to be re-sent or something on an invoice looks off, contact us or just reply to any receipt email — it lands with our team.
Setup fees
If your subscription includes a one-time setup fee, it's spelled out on the service's page and in your subscription agreement before you sign, and shown on the subscription's detail page. See Payments and billing for how setup fees work.