Cancelling or changing your subscription

Subscribing means you're never locked in. Everything is month-to-month, with no long-term contract and no early-termination fee — here's how ending or changing a subscription works.

Requesting a cancellation

Start a cancellation request from your account — the Cancel subscription quick action on your account home — or just contact us.

1. Pick which subscription (if you have more than one).
2. Pick a reason — no longer need it, cost, switching to another option, not happy with the service, or other.
3. Add your preferred end date and any notes.
4. Submit the request.

What happens to billing

• Billing continues as normal until your cancellation is confirmed and your end date arrives — there's no gap in service while you wait to hear back.
• Once your subscription reaches its end date, recurring billing stops for good.
• Your invoice and payment history stays available in your account after the subscription ends.

Changing what you're subscribed to

Want to add a service, switch to a different one, or adjust your plan? Contact us and we'll sort out the details — most changes don't require cancelling first. See Support for the fastest ways to reach us.